EU Regulation
EU Regulation No. 617/2013
On 1 July 2014, Regulation No. 617/2013 of the EU Commission enters into force.
What does this mean for manufacturers and assemblers of PC systems?
Regulation No 617/2013 builds on the already known Ecodesign Directive 2009/125 / EC, which calls for the environmentally sound design of computers or servers. The current extension of the regulation stipulates that internal power supplies must ensure an efficiency of 82% at 20% and 100% utilization, and 85% at 50% capacity utilization. Furthermore, the new EU regulation requires a power factor of 0.9 at full utilization of the power supply.
For manufacturers and assemblers, it should be noted in addition that in addition to the previously required information requirements, now also information about the consumption of the computer must be made. Only then can a CE marking be made.
Further information on the topic can be downloaded here :
>> EU Regulation No. 617/2013 (Link)
>> EU information brochure on the Ecodesign Directive (PDF document)
>> Power supplies without an efficiency of min. 85% at 50% utilization
Wikipedia writes: A Power Supply Unit (PSU) is a standalone device or assembly that powers devices or assemblies that require different voltages and currents than those provided by the power grid. Output voltage and maximum output current can be fixed or variable ....
Built-in power supply
For larger outputs (more than 100 W), power supply units within devices or control cabinets are often designed as an assembly or built-in unit. The requirements for contact protection are then lower. The integration of the power supply on the other hand, however, increases the security requirements of the entire device, since this now for example with regard to shock hazard, leakage intervals and surge resistance or protective ground must meet the requirements that were previously made only to the separate power supply.
Built-in appliances or built-in power supplies are also often used when multiple voltages are required, such as in computers, televisions, video recorders, fax machines, or laser printers.
Warranty & Compliance Information
1. Introduction & Statutory Legal Guarantee (Legal Notice)
In accordance with applicable European consumer protection laws (including Directive (EU) 2019/771 and Directive (EU) 2024/825), consumers within the European Union are entitled to a 2-year statutory legal guarantee (Gewährleistung) provided by the seller against any lack of conformity existing at the time of delivery.
This statutory legal guarantee is independent of, and does not affect, any voluntary commercial manufacturer's warranty offered by Arena Electronic GmbH (CHIEFTEC).
1.1 Producer Information
This commercial guarantee is offered by:
Arena Electronic GmbH
Koppersstr. 18, 40549 Düsseldorf, Germany
Email: info@chieftec.eu
Website: www.chieftec.eu
2. Voluntary Manufacturer’s Warranty (Commercial Guarantee)
In addition to the statutory rights, Arena Electronic GmbH (CHIEFTEC) grants a voluntary manufacturer’s warranty (commercial guarantee) to end-users who purchased CHIEFTEC products as new items from an authorized dealer within the European Union.
2.1 Warranty Periods by Product Category:
- PC Cases, CPU Coolers, Case Fans, & Accessories: Covered by the standard statutory warranty period (2 years) via your original retailer.
- Selected Products: Covered by an extended manufacturer's commercial warranty of [e.g., 3, or 5 years – please see the table below] from the date of original purchase.
2.2 Scope of Warranty:
CHIEFTEC guarantees to the original end-user consumer that the product is free from defects in materials and workmanship under normal use and in accordance with the product technical data sheets for the duration of the warranty period.
2.3 What is NOT Covered (Exclusions):
The manufacturer's warranty does not apply to:
- Normal wear and tear or consumable parts.
- Damage caused by accidents, abuse, misuse, liquid contact, fire, earthquake, or other external causes.
- Damage caused by operating the product outside CHIEFTEC’s published specifications (e.g., crypto-mining abuse for power supplies, overclocking beyond limits).
- Products that have been opened, repaired, modified, or altered by unauthorized personnel or without written consent from CHIEFTEC.
- Products with altered, defaced, or removed serial numbers or warranty labels.
- Products purchased from unauthorized resellers (e.g., private second-hand sales, unverified clearance liquidation).
To ensure a smooth handling of your warranty claim, please follow these steps:
- Contact Your Retailer First: Please contact the original dealer/retailer where the product was purchased to process your claim.
- Direct Manufacturer Support (RMA): If the original retailer is no longer in business, please contact the CHIEFTEC Technical Support / RMA Team via our official contact page at: https://www.chieftec.eu/contact/ or [email protected]
- Required Documentation: Warranty claims will only be processed if accompanied by:
- A clear copy of the original purchase invoice showing the purchase date, exact model name, and complete dealer/seller information (including tax number or VAT-ID).
- A detailed description of the defect.
- Shipping & Transport Costs:
- The end-user is responsible for the shipping costs of sending the defective product to CHIEFTEC or our designated service partner.
- Following inspection, if a valid warranty claim is confirmed, CHIEFTEC will repair or replace the product and cover the return shipping costs to the customer. Unprepaid (COD/collect) shipments will be rejected and returned at the sender's expense.
To the maximum extent permitted by applicable law, Arena Electronic GmbH (CHIEFTEC) shall not be liable for any incidental, indirect, special, or consequential damages, including but not limited to loss of data, loss of business, profits, or anticipated savings, arising out of the use or inability to use the product.
The exact guarantee period for each product model is indicated and listed in our website:
https://www.chieftec.eu/news/17
| Note / Legal Reminder |
| Products not designated with an extended durability guarantee are covered by the standard EU legal guarantee of conformity provided by the seller. |
Table of Goods Covered & Guarantee Duration
| Model ID | Warranty (Years) |
| BDK-550FC | 5 |
| BDK-650FC | 5 |
| BDK-750FC | 5 |
| BPX-650C | 3 |
| BPX-750C | 3 |
| BPX-850C | 3 |
| CPX-750FC | 5 |
| CPX-850FC | 5 |
| GPU-1050FC | 5 |
| GPU-1200FC | 5 |
| GPU-550FC | 5 |
| GPU-650FC | 5 |
| GPU-750FC | 5 |
| GPU-850FC | 5 |
| GPX-550FC | 5 |
| GPX-650FC | 5 |
| GPX-750FC | 5 |
| GPX-850FC | 5 |
| PPG-750-S | 5 |
| PPG-850-S | 5 |
| PPG-750-C | 5 |
| PPG-750-CW | 5 |
| PPG-850-C | 5 |
| PPG-850-CW | 5 |
| PPG-1000-C | 5 |
| PPG-1000-CW | 5 |
| PPS-850-FC-A3 | 5 |
| PPS-1050-FC-A3 | 5 |
| PPS-1250-FC-A3 | 5 |
| PPX-1300-FC-A3 | 5 |
| SPX-1000-FC | 5 |
| SPX-1200-FC | 5 |
| TTP-1650FC | 5 |
| CLC-240-BLK | 3 |
| CLC-240-RGB | 3 |
| CLC-240-RGB-W | 3 |
| CLC-360-BLK | 3 |
| CLC-360-RGB | 3 |
| CLC-360-RGB-W | 3 |
| CLC-360-VRM-RGB | 3 |
| CLC-360-VRM-BLK | 3 |
In this case you can trust!